first.last@domain.com formatted sender being dropped

[Mediaogre]

Totally stumped (and apparently, so is Novell).

When a mailbox user from an external domain sends my company's user an email (format first.last@domain.com)it never reaches the recipient.

The messages is processed succuessfully by our third-party SMTP gateway, the GWIA then also processes the message and does not molest it. NOTE: the GWIA is on a different box than the PO. At some point, the Post Office drops or butchers the message/SMTP sender, but I don't when, where, or how!

Thanks in advance,

Greg

 

[FarOut]

I would have two questions:

a. What version of GW are you running
b. Is Verbose logging selected on the POA

FarOut
V-Peace-V

 

[Mediaogre]

Hey FarOut,

GroupWise 6.5 SP2

Verbose logging is enabled at the PO.

Thanks in advance,

Greg

 

[FarOut]

I haven't left Greg. Just that this pesky thing called work keeps getting in my way. I have a couple of thoughts on tracking an e-mail. I will get those into a form someone else besides myself can understand and post back.

FarOut
V-Peace-V