first choice route for incoming calls

[coniglio]

I know how to tell in LD 86 what route is the first choice for outgoing calls but how do I tell what the first choice is for INCOMING traffic? I have one T1 and two copper routes and I don't know how to tell which route my inbound traffic hits first. Thank you for your help.

 

[hawks]

The CO should be routing those calls, get with your carrier and find out your opptions.

 

[coniglio]

so there is no way for me to determine this information on my own? My local and long distance carrier is AT&T. They don't actually program my PBX, though.

 

[hawks]

You can call yourself with one of the numbers. Then go to LD 80 and do a trace to see what rout the call is coming in on. More than likely your 800#'s are riding in on the T1 and your local numbers are on the copper lines.

 

[coniglio]

What do you mean by "one of the numbers"? and why would my 800#s come in on the T1 but my regular traffic on copper? if my AT&T T1 carries both local and long distance wouldn't I want to use my T1 for incoming local traffic? or does it not really matter to me since the caller is paying for the call?

 

[hawks]

If it is for local and long distance then you are correct the 800 #'s should also be coming in on the T1. As far as "one of the numbers" I just mean to dial one of your own Local & 800#'s and see how they come in.

 

[coniglio]

what if I am trying to determine what route incoming traffic is coming in on at one of my remote offices? besides calling someone is there a way to do it remotely?