Hello,
I have a "collective group" (or is it called a "hunt group"?). When no one of this group answers the call, the call shall be transmitted to an "overflow group". The "forwarding time" is set to 15 seconds, the "overflow time" is set "off". Almost everything is working as planned, except one thing:
When no one of the "collective group" answers the call, the first phone of the "overflow group" only rings one time. The second and third phone ring three times (as they should). The one-time-ringing depends not on the phone. It's always the first one of the "overflow group", no matter which one.
Any idea?
Thanks, Stefan
(Sorry for my poor English)
I have a "collective group" (or is it called a "hunt group"?). When no one of this group answers the call, the call shall be transmitted to an "overflow group". The "forwarding time" is set to 15 seconds, the "overflow time" is set "off". Almost everything is working as planned, except one thing:
When no one of the "collective group" answers the call, the first phone of the "overflow group" only rings one time. The second and third phone ring three times (as they should). The one-time-ringing depends not on the phone. It's always the first one of the "overflow group", no matter which one.
Any idea?
Thanks, Stefan
(Sorry for my poor English)