Firmware Download

[vatec]

How can I remove a Firmware Download?

I have a Penium 4 Version 3621, Rel. 4 Nortel PBX.
I had sets (M3904's and M3905's) that needed a Firmware Download. They were downloaded to Core Firmware Version 17
and Flash Firmware Version 89.

The Problem is that I downloaded all the 3905 sets (12) to the same TN. (I did the same thing with five 3904 sets on another TN.

Now when I need to use these sets for other locations (TN's) they have the programing of these TN's and I can't use them.

Any help is appreciated. Thank You.

 

[Trevatwork]

Hi

Can you out and rebuild the phones on the new tn's with the programming you wish to have on them?


Trevor

 

[curtismo]

Don't understand. Shouldn't make any difference on the TN you downloaded the phones from

Can you elaborate that they have the "programming" of the previous TNs? The call log and sometimes the key labels will retain in the phone's memory - have you tried clearing these?

 

[vatec]

Thanks for the response.

When I out and rebuild the TN, the same problem occurs.

Example: TN 66-0-13-10 is the TN I used to do the firmware download on 12 (3905) sets. Now, when-ever I try to use these sets for another TN (ex. 20-1-1-4), the programing for 66-0-13-10 is seen on 20-1-1-4's display. I can call the DN on 20-1-1-4 and the call will go through but the display shows the programing of 66-0-13-10.

Hope that explains the problem better.

curtismo - How can I clear the phone's memory?

Thanks Again.