Finding a BM 32 in System Monitor

[louis1965]

Hi All,

In System Monitor, Status tab, H323 Phone Status, i can see all my registered IP phones.

Where can i see what IP phone has BM 32 modules connected to it?

IPO 500 V2 running 8.1

Regards

 

[amriddle01]

You can't

 

[Gunnaro]

If you are desperate, you can use the Manager to find out. (Depending on the size of the system, it might take you a minute or two)

- Have all 3 Panes enabled
- Click on first User and select Button Programming-tab
- Look at the [Display all buttons] on the right side. If the checkbox is greyed out, no module is attached to the phone
- Start scrolling down user by user in User-pane, when the checkbox is enabled you found a "sidecar". Uncheck the box and you will then be able to se how many buttons there are.

Keep in mind that this trick will not work if you have programmed more buttons on the user than there are physical buttons on the phone (in the example below, a 9650 w/2x SBM24 = 72 buttons. If there were 73 buttons programmed, it would have been greyed out)

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[Gunnaro]

Oh dear, I forgot one tiny thing.

All users must have a User Right assigned with at least 1 button programmed by it and Applied to User Right.
To be sure, make the mandatory button above the max on all other phones in the system, for example Button 26. Set what ever function you'd like or something else

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem