Find DND Users

[Chris Simpson]

Hi

I am new to the forum. We have been using the Avaya IP Office for around a year now.

We would like to easily identify who is on DND, possible connecting Excel by ODBC to bring back the a user list

Is this possible? or is there a better way then using the Manager software which can be slow.

Thanks for your help

Chris

 

[intrigrant]

Buy Onex-Portal, UC+ or similar, then you have in real time a overview who is on DND

 

[socalsteve]

System Status/ Extensions will show you if an extension is set to DND.

 

[intrigrant]

Then you need to look at each phone individual, with 100 users a monks task.

 

[rdoubrava]

Use Manager.
User pane.
right-click on Name and choose custom columns
Add do not disturb

 

[snowman50]

You need to set "view" then select -Group Pane "first
I amended this to say group Pane..

 

[TouchToneTommy]

Don't need groups, just need DND as one of the columns

 

[teletechman]

Soft Console shows real time DND users also forwarded and twinned.
Mike

 

[sizbut]

Chris, any hint of the size of the system would help people gauge the work/benefit ratio of possible solutions.

Stuck in a never ending cycle of file copying.

 

[Chris Simpson]

Thank you all, we will go with the one x portal

Thanks Again

 

[intrigrant]

You can do a tftp request to the ipo like this:
tftp 192.168.1.61 GET "nasystem/user_list6" <path>filename.txt

Then a file will be written showing all users like this
Admin 332,332,Administratie 332,0,0,1,<email address>,0,0,0,1,2,332,0,3ADA7B80B6C311DE868400E0070E40AF

The 0 right after email address refelcts the DND status, 0=off 1=on

Use power shell to write a little app to visualize this.