Find a VMail file and change it to a avi filfe

[fok]

We have Repartee Voice Mail/Windows 2000 system work with a Mitel 2000sx switch. On the pc is ViewMail. How do I locate the voice mail file of an extension and then convert it to a audio file?

 

[LoopyLou]

What does this have to do with Mitel?

There may be no i in team but there are three f's in fudge off.

 

[fok]

I understand you name after reading your response.

 

[northportphoneguy]

fok,

LL is correct. Your Active Voice is just an addon to any PBX so therefore your question makes no sense in a Mitel forum.

However, I have the Active Voice Repartee here at our Facility and the answer to your question is simple: You can't.

 

[fok]

Thank you for the reply. I have done it already about a year ago for security reason. I had some one walk me through the process using viewmail. My problem is I did not take notes.

 

[northportphoneguy]

foc,
Using ViewMail, you can access the users mailbox using their 'id' and 'security code' and from there you can SAVE a message as a wav file. However if it has been deleted from the system and does not show in ViewMail it cannot be retrieved and my origial reply is true.