Filedef on external server

[dstevens66]

I'm trying to access a datafile on a server different from the Webfocus server.

I've tried putting the entire path to the file - \\servername\folder\data.txt

But I just get a FOC229 'Problem accessing external file' error. The path is correct and the file exists. If I put the same file on the server itself (so the path is 'C:\folder\data.txt' I have no problem.

I created a folder where all users had full rights - read, write, modify etc on the other server, but I still just get FOC229.

Is there a setting on the Webfocus server itself?

 

[bcbasslet]

CMD NET USE S: /DELETE
CMD NET USE S: \\servername\folder
FILEDEF DATA DISK S:\DATA.TXT

 

[focwizard]

I've spoken to senior programming, who tell me that it SHOULD work, by specifying the name as \\servername\folder\filename

Please open a case with IBI Customer Support, so we can get this fixed A.S.A.P.

 

[dstevens66]

We've found the answer. We went to the Administration console, then Configuration, then Reporting Server, and changed the IBI_REPORT_USER to a username which also had read and write privileges on the network drive. When we did this, the report ran fine.