File sync issues

[Brandon Headley]

We are having issues with our LSP file sync. It suddenly stopped syncing a year ago and hasn't worked since. It tries several times a day to sync. Any ideas?

Firmware version is 6.0

 

[AvayaTier3]

Main CM Hardware Platform?
Main CM software release?
LSP s8300 B, C, D, E ?
LSP is in slot v1 of what type Media Gateway?


Can you use PuTTY to connect and login ssh 10.140.200.200 port 22 or 5022 or use a web browser to connect to 10.140.200.200 port 80 port 443?
Can you connect and login using ssh to the ip address of the media-gateway?
A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Brandon Headley]

Main CM Hardware Platform? G650
Main CM software release? 6.0
LSP s8300 B, C, D, E ? LSP S8300D
LSP is in slot v1 of what type Media Gateway? Yes, G450

Can you use PuTTY to connect and login ssh 10.140.200.200 port 22 or 5022 or use a web browser to connect to 10.140.200.200 port 80 port 443? Yes
Can you connect and login using ssh to the ip address of the media-gateway? Yes

 

[jimbojimbo]

Check for expired certificates.

 

[AvayaTier3]

Main CM Hardware Platform?

g650 holds circuit-packs and is not a platform.

cm6 is most likely system platform and the Main server will be s8800, dlg360 and be single or duplicated.

As jimbojimbo says, check certificates on all of your system platform main and survivable servers.

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[Brandon Headley]

We confirmed we do have an expired certificate. What can we do to renew that?

 

[AvayaTier3]

System Manager certificates

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]