FIle Server Trouble: explorer crash/slow browsing

[ilceres]

Hi to all

I'm experiencing some trouble with my file server. The machine is a DELL PowerEdge 2900, Raid 5, running:
- Win 2003 STD R2
- SQL Server 2000
- Veritas Backup 9

Provide file and db storage for 120-130 clients over network.

The trouble is browsing folder: sometimes explorer stop running for 4-5 seconds. The symphtoms are the same if I browse from network or I browse local from the server (opening D drive an nevigating deep), so I assume that is a server problem, not a network problem.

Someone has any suggestion?

Thks

MC

 

[itsp1965]

Is this a particular folder you are browsing or is it with any folder? This commonly happens when you try opening a folder that has a deep directory tree, a large number of files, filenames that take up a path > 256 characters, possible disk issues

 

[markdavies1978]

I have the same issue, see my post also the advice there may help.

http://www.tek-tips.com/viewthread.cfm?qid=1448609

I'm still investigating..

 

[ilceres]

itsp1965:
Disk Raid tests are OK
path are less than 256 char
it happens randomly, fortunately not very often
also we hav e lot number of subfolder and files

TopGunner1978
thanks, I read your tread, unfortunately not help

I suppose can be some software copatibily problem, I tried shut down BackupExec services, wich are dependent from Server service of win2003 but thing not change.

No error in eventvwr

Until 2 months ago that server goes very well, and browsing was very fast

I can't understand, really

 

[ForumKB]

Does this happen only in windows explorer (ie if you type the unc path into a run command it is OK). If so does the directory structure on the left flicker?

We had performance issues with a file server with a large directory structure and lots of users that turned out to be caused by the XP clients were constantly refreshing the directory structure every time anyone did anything. Fixed by adding the following key. . .

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer
Name: NoRemoteRecursiveEvents
Type: REG_DWORD
Value: 1

This stops XP refreshing the folder list every time anyone makes a change anywhere in the directory structure (still happens for the current directory though)

Other options to concider . . . .
as it's only occassional have you monitored the network and disc activity when the server slows down, you may find someone somewhere has a habbit of copying massive amounts of data around the place?




Adrian Paris

Paris Engineering Ltd

http://www.ForumKB.com

Google search of just tech forums & articles
(very useful, honest!)

 

[ilceres]

Thank u ForumKB, I will try your registry settings, maybe it will improve network browsing, but my problem is locally on the server!!!

When I browse partition D, or E, sometimes I must wait some second before direcory list appear...

I search a lot into web, but I found no response

What the hell... I'm starting think the better way is reinstall al SO

what a solution for a sys admin

MC

 

[TheCloak]

is indexing enabled? is the Browser service enabled? When is the last time that the computers in the network have been restarted?

I had an instance where I couldn't access my network at all couldn't see each other or anyhing and I took the time to go shutdown my 3 servers and 20 computers go restart all the networking gear wait about 5 minutes boot up just the servers wait another 5 then boot the computers and man it worked like a charm!

--
-TheCloak

"You Never Know What Hits You, A Gunshot is the Perfect Way" - JFK