File Hung Up in the Spooler 2

[DrStephen]

A few months ago, I was attempting to send as an attachment a rather large Excel workbook. For whatever reason, the transmission was unsuccessful. The problem I have now is that the message and the attachment are permanently esconced in my outbox (this is MS Outlook 2000). My e-mail still functions, but it keeps trying to send the hung message until I kill it. I can't delete the message from the outbox (because it's already spooling). I've even gone so far as to uninstall Office 2000 and reinstall the whole thing.

Any ideas on how I can kill this?

 

[gottalotta]

I am having the same problem. Did you ever get it fix? If so, how did you do it?

 

[gottalotta]

Can someone please help me with this issue. Thank you to anyone who can fix this. gottalotta

 

[TSSTechie]

Howdy,

Is this any help ??

http://www.computing.net/office/wwwboard/forum/2146.html

TSSTechie

May The Force Be With You

 

[gottalotta]

TSSTechie,
I tried this idea it didn't. I don't have an offline option. I am still at a loss for what to do. I tried killing the MAPI32 spooler, and then deleting the e-mail but that doesn't seem to work. Please keep looking for options on your end and I will to. Thanks

 

[klentrogne]

GottaLotta: You in a network ? Then unplug the cable - you're offline. You should now be able to remove the mail.

 

[gottalotta]

Ok I've tried every tip offered. There must be away to fix this. I am annoyed with Outlook 2000. Unplugging the cable from the machine did nothing but give me pst. error. But I will hash this issue out more. Any tips welcomed. Except throwing the machine away. Thanks

 

[smah]

Try creating a rule to delete the message. Then, manually run the rule on the outbox.

 

[jasonmag75]

I have experianced (sp) the same problem and have not found a great fix but an option you can use is to create a new set of personal folders and have your mail got there and then the program recognizes the new set of folders. It has worked so far and I think maybe once that is done you can delete the message out of the old out box and then revert to your original personal folders. Good luck.

 

[candlze]

Dr Stephen, backing up what jasonmag75 has said...I have had this problem with a number of my customers. I've spoken to microsoft about it and they recommended creating a new PST file. As it turned out this is the only action that can be done, create a backup PST file excluding the outbox and then remove the PST file, create a new PST file and import your backed up PST you just created. I have had to do this on a number of different occasions and it seems to be the only fix.