Not quite sure how to word this - one of my technicians did a Windows XP upgrade on a machine, and now the user is not able to find any file extensions associated with that applicable file. Instead of certain file icons showing up, the default Windows icon is shown. However, if I make her an administrator on the machine, she can see the icons. In the Folder Options, no file extensions show for .pdf, .xls, etc... Any help would be appreciated.