Feb 19, 2009 #1 29091305 Technical User Apr 25, 2007 40 ES Hi, I need a problem. How to programed feature key in 5402D Phones? thanks
Feb 19, 2009 #2 kholladay Programmer Sep 4, 2005 2,292 US 4 = FEATURE + 1 5 = FEATURE + 2 6 = FEATURE + 3 7 = FEATURE + 4 8 = FEATURE + 5 9 = FEATURE + 6 10 = FEATURE + 7 11 = FEATURE + 8 12 = FEATURE + 9 13 = FEATURE + * 14 = FEATURE + 0 15 = FEATURE + # Kyle Holladay ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007 ACE Implement: IP Office "Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford Upvote 0 Downvote
4 = FEATURE + 1 5 = FEATURE + 2 6 = FEATURE + 3 7 = FEATURE + 4 8 = FEATURE + 5 9 = FEATURE + 6 10 = FEATURE + 7 11 = FEATURE + 8 12 = FEATURE + 9 13 = FEATURE + * 14 = FEATURE + 0 15 = FEATURE + # Kyle Holladay ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007 ACE Implement: IP Office "Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
Feb 19, 2009 #3 kholladay Programmer Sep 4, 2005 2,292 US So in manager under Button Programming if you program button 4 as Call Park 1 then pressing Feature + 1 you will park a call to zone 1. Kyle Holladay ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007 ACE Implement: IP Office "Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford Upvote 0 Downvote
So in manager under Button Programming if you program button 4 as Call Park 1 then pressing Feature + 1 you will park a call to zone 1. Kyle Holladay ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007 ACE Implement: IP Office "Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford
Feb 19, 2009 Thread starter #4 29091305 Technical User Apr 25, 2007 40 ES Ok, thanks Upvote 0 Downvote