FDF w/Reader works, but w/Actobat doesn't

[dchristensen]

We have an application where we have multiple insurance agent contracts that are collected into a customized pdf file for a given insurance agent. We supply basic information to the forms using FDF. When the forms are viewed using Acrobat Reader, the data fields populate just fine, but if the user has the full or pro Acrobat packages, the fields won't populate. I've been struggling with this problem for a while now and just don't see why it won't work.

Any ideas?

 

[michaelkatz]

I had a similar problem, but I can't remember how it was fixed.

Did you try loading the FDF file instead of the PDF file?

Are all version compatible?

 

[dchristensen]

I haven't tried loading the FDF file instead of the PDf. I will try that today or tomorrow. The Adobe Reader version is 6, and the Acrobat version was either 6 or CS. Neither version of Acrobat works.

Thanks for the reply.

Dave