TBITservices
IS-IT--Management
Hello all,
We have one client that has 6 locations all having 500 V2. Some are reporting faxing problems, only receiving half pages etc. some are reporting static on the lines and spoken words being dropped. All sites have cable modems 75X25.
SIP trunks are provided by Megapath.
They are running
Location 1: V8.0 (42) faxing issues and voice issues
Location 2: v8.0 (43) (definite internet issues)
Location 3: v8.0 (43) Not complaining, at least not to me
Location 4: v8.0 (46) Not complaining, at least not to me
Location 5: v8.0 (53) faxing issues and voice issues
Location 6: v8.1 (43) faxing issues and voice issues
All systems are configured the same, (G711 Fax, Bearer Capability: ANY, Equipment Classification: Fax Machine, Re-invite Supported, Use Offerer's Preferred Codec)
Combo Card, Digital Station 8.
So, my question is, what version should I set all the IPO to, to further trouble shoot the issues? Does anyone have any questions or suggestions?
Thanks again,
Mike
We have one client that has 6 locations all having 500 V2. Some are reporting faxing problems, only receiving half pages etc. some are reporting static on the lines and spoken words being dropped. All sites have cable modems 75X25.
SIP trunks are provided by Megapath.
They are running
Location 1: V8.0 (42) faxing issues and voice issues
Location 2: v8.0 (43) (definite internet issues)
Location 3: v8.0 (43) Not complaining, at least not to me
Location 4: v8.0 (46) Not complaining, at least not to me
Location 5: v8.0 (53) faxing issues and voice issues
Location 6: v8.1 (43) faxing issues and voice issues
All systems are configured the same, (G711 Fax, Bearer Capability: ANY, Equipment Classification: Fax Machine, Re-invite Supported, Use Offerer's Preferred Codec)
Combo Card, Digital Station 8.
So, my question is, what version should I set all the IPO to, to further trouble shoot the issues? Does anyone have any questions or suggestions?
Thanks again,
Mike