Hi everyone
We have migrated Callpilot voice mails accounts to AAM, including faxes. We have several "virtual" faxes configured in AAM so our customes can send them to us. The issue is that AAM answers calls with a regular announcement stating that ""X" is not available..." instead of emiting a fax tone so customers don't quite understand if they can send a fax or not.
Is there a way of configuring those voicemail/fax boxes to answer the calls with a fax tone?
Regards
We have migrated Callpilot voice mails accounts to AAM, including faxes. We have several "virtual" faxes configured in AAM so our customes can send them to us. The issue is that AAM answers calls with a regular announcement stating that ""X" is not available..." instead of emiting a fax tone so customers don't quite understand if they can send a fax or not.
Is there a way of configuring those voicemail/fax boxes to answer the calls with a fax tone?
Regards