Fax Server

[MatK2013]

We wish to use Microsofts fax server to connect upto 8 analogue lines (one for each department).

The fax server would need to route faxes outbound to a particular analogue line attached to the server on a modem port depending on the ‘fax device’ the user can see on their control panel.

I.e. If someone from dept1 sent a fax from their outlook/word, etc., it would be sent out on modem port 1.
If someone from dept2 sent a fax from their outlook/word, etc., it would be sent out on modem port 2.
Etc….


It would also need to route faxes inbound to a dedicated mailbox depending on the analogue line (modem port) it received it on.

I.e if someone sent a fax into dept1 fax line on modem port 1 it would be sent to a dedicated mailbox.
If someone sent a fax dept2 modem port2 it would be sent to their dedicate mailbox.


I found some info from the MS site:

http://technet.microsoft.com/en-us/library/ff630162.aspx#BKMK3DB

Any Ideas on how to achieve this?

Cheers

 

[LoopyLou]

This is not a Microsoft support forum.

I'd tell you a UDP joke but I'm afraid you won't get it. TCP jokes are the best because you always get them.

 

[MatK2013]

Such a welcoming first response, I was wondering if anyone had linked a fax server to the mitel 3300 and if so how they went about it, but thanks for the advice anyway loopylou. I will remember not to post on here when I have any issues using office 2012

 

[Lundah]

Your post didn't mention anything about Mitel anywhere. From the 3300's perspective, the Fax server is just another group of lines or trunks connected to it. With no specifics on how the Fax server is interfacing with the Mitel, or without mentioning that it's interfacing with any sort of Mitel equipment at all, it's hard to provide help.

 

[619Tech]

@MatK2013 - My experience is with a Multitech FaxFinder, but may be close to what you are doing. I usually just pool the modem lines (3300 analog exts) and web outbound/fax driver outbound via the fax server; for inbounds I create phantom ext's in the 3300, then use those as the user ext's in the fax server. Assign fax DID's to those phantoms in the 3300.