Fax Routing in IPOFFICE 500

[Saabboy93]

Anyone use the fax on an analog port through the IPOFFICE?

I have a customer who wants to consolidate phone lines, I read somewhere that the IPOFFICE detects fax tones and can forward from say an incomming main line to a analog port/fax machine without the need for a dedicated fax line. Is this true or urban myth? If so how reliable is it and is it hard to setup with integrated vm? Or is VMPro a better choice all around?

Regards,

Al

 

[gknight1]

you should be able to use the "Blind Transfer" action and select the Fax option.

 

[Gibsonic]

to do this all incoming calls would be routed through VM Pro as mentioned above. Be sure to read all the install docs for Fax setup, specifically you need to setup a system fax destination before the F routing will work as mentioned above.

 

[PlatinumGuy]

Yes you can do this, how depends on what kind of vm.

Embedded can detect fax tones in v4. There is an F touce tone in the AA.

VM Pro can detect fax tones by creating a new touch tone F in a menu.

VM Lite you cant.

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[Saabboy93]

Thank you.
I'm gonna hope embedded is enough for their call load and try it that way.



Regards,

Al