fax problem

[jefcob]

Hello,

i have to ipo406 V2 (4.0.7). On the first IPO, i have a bri and all incomming call (for the 2 IPO) are going thru this IPO. On the second IPO, i have conect a FAX. Sometimes, i receive a correct fax and sometimes, i receive only a part from the fax.

The link between the 2 sites are a DSL link (MPLS).

Have somthing an idea to solve this problem ?

 

[tlpeter]

at your ipline ,is fax transport support checked ???
also do you have set a codec or is it automatic select ?



ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[jefcob]

Yes, the fax transport support is checked.
Actually, the codec are fixed on G711 ALAW 64k but the first test was make in automatic. I have the same problem with the 2 config.

 

[tlpeter]

I never made a situation like yours
i heard that faxing over scn is not that well
1 off 3 faxes will succeed or soemthing like that

try to fax from one site to the other without the bri


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!