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FAX ON DEMAND

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mkazakis

Technical User
Apr 4, 2007
5
US
Has Anyone Experienced Fax on demand issues with faxing itself?
I'm running a BCM 3.7 and unstalled Unified Messeging and Fax on Demand.
Everything is working great and I have assigned target lines to express messeging for fax lines to perticular mailboxes.
The only issue is sending faxes!!! For some reason.......only one page goes through when I send faxes with the fax driver. Why is this. I have tried sending faxes a bunch of different ways but when ever I send faxes with the outdial, over the PRI, they never get more then the first page. I think there is something wrong with the page break? I'm not sure?

Can someone give me some ideas or if someone has experience this before can they please let me know how to resolve this?
Much appreciated!!!

Cheers,
Matty K.
 
Was under the conclusion the pri was my issue! But I tried using a plain old fax hooked up on the system and sent a few faxes over the pri. Worked everytime. I don't know why when I send a fax using the Nortel Print Driver ONLY ONE PAGE GOES THROUGH!
I'm Stumped on this one.

Any ideas anyone?
 
Is your BCM patched to current? There have been several patches issued since the release of 3.7 to address T.38 issues.
 
to MagnaRP

Any idea on what patches I should install?

 
At the very least, SU3. OS2 should also be applied and I would recommed latest Voicemail, FEPS and Core (not all will affect your Fax issues though).
 
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