FAX Messaging for Win7 vs. XP 1

[masterjim]

We have a customer with a BCM 400 Rel. 4.0 that we recently patched and updated. They have apprx. 70 digital sets and 6 remote IP sets. They have ten users of FAX Messaging on XP PCs from when we installed the system in 2007.

Now they are upgrading all of their PCs to Win7 and there is no Win7 client for FAX Messaging that we can find for the BCM 400 Rel. 4.0. Is this correct?

Avaya is telling us that the customer has to migrate to a BCM 450 in order to get FAX Messaging to work again. This is a fairly expensive migration expecially if they want to retain their original port count!

I'd like to know the rationale behind this so (hopefully) I can explain it better to our customer. Or, is there any other solution?

Thanks for any help.

-Jim

 

[tball1]

Check out thread bcm200 and windows 7

 

[masterjim]

Thanks for the reference tball1. I'm convinced, finally.

So we're going to propose a BCM 450 "migration" and I'm wondering how long the process takes.
The system to be replaced is a single cabinet BCM 400 Rel. 4.0 with a DTM, 2 DSM32s and a 4x16 combo. module. 64 mailboxes, FAX Messaging, 6 IP Clients and 16 Unified Messaging licenses.

We plan to use Data Migration Manager (for our first time) hoping that this will save some programing time.

Specifically, how long will the customer be without phone service?
Should we recommend scheduling the migration on a Saturday (at overtime rates?)

Thanks again.
-Jim