Fax mailbox - prevent greeting

[GozerTheGozerian]

Hi i've gotten some complaints from users who are confused when they hear the vm greeting for some of our fax mailboxes is there a way to prevent them from playing on specific mbs?

thanks
Goz

 

[KenMeans]

You can record silence or partial silence as the greeting but you can't turn it off. Why would the user be confused? If they dial from a fax mach most of them do not even have speakers any longer to be able to hear the call progression.

Ken Means

http://www.tel-is.com

"I find that the harder I work, the more luck I seem to have."
- Thomas Jefferson (1743-1826)

 

[GozerTheGozerian]

Most of the faxes we recieve on these numbers are home users faxing in time sheets and other types of reports so they are using small fax machines.

Thanks
-Goz

 

[texeric]

Send out instructions for your home users to press the start/send button once they hear the personal greeting of the voice mailbox they reached. Or have the subscriber's greetings be record to say "if this is a fax, press start now...." or something to that affect.

http://www.theviagroup.com