Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Fax machines-Can not fax to 800 or 877 numbers

Status
Not open for further replies.

groundwork0

Vendor
Mar 29, 2013
9
US
Hi Everybody,

Need your help desperately. I have a Nortel Cs1000 VOIP Version 5 and none of the fax lines can send to 800 or 877 numbers. We dial 9+1 area code and 7 digit number to send faxes. This works but not if you sending to an 800 or 877 number. There are different types of fax machines.

This is a little background -the company has 3 digit internal dialing. We have approximately 200 numbers. Fifty(50) of these numbers are DID, the rest of the numbers got thru auto attendant. An idc table has been configured for each number including the fax numbers which are DID. Of course, each fax line is on an analog TN. Any suggestions?

Thank you,
Diane
 
Check Ncos for the fax lines to be allowed to dial 8xx numbers, and also add CLS FAXA
 
Can you call 800 and 877 numbers from desk phones?
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top