groundwork0
Vendor
Hi Everybody,
Need your help desperately. I have a Nortel Cs1000 VOIP Version 5 and none of the fax lines can send to 800 or 877 numbers. We dial 9+1 area code and 7 digit number to send faxes. This works but not if you sending to an 800 or 877 number. There are different types of fax machines.
This is a little background -the company has 3 digit internal dialing. We have approximately 200 numbers. Fifty(50) of these numbers are DID, the rest of the numbers got thru auto attendant. An idc table has been configured for each number including the fax numbers which are DID. Of course, each fax line is on an analog TN. Any suggestions?
Thank you,
Diane
Need your help desperately. I have a Nortel Cs1000 VOIP Version 5 and none of the fax lines can send to 800 or 877 numbers. We dial 9+1 area code and 7 digit number to send faxes. This works but not if you sending to an 800 or 877 number. There are different types of fax machines.
This is a little background -the company has 3 digit internal dialing. We have approximately 200 numbers. Fifty(50) of these numbers are DID, the rest of the numbers got thru auto attendant. An idc table has been configured for each number including the fax numbers which are DID. Of course, each fax line is on an analog TN. Any suggestions?
Thank you,
Diane
