Fax is Busy. How can I enable it?

[xman44]

Hi all. I have the Option 11

The fax worked fine last week and all of the sudden it is dead/busy....

When I dial the number I get "Destination Busy" and/or busy signal. There is no dial tone on the fax.

I located a thread on how to active it and this is what i did

Ld 20
Req CHG
Type 500
Tn 5476
ECHG Yes
Item CLS CTD

I think maybe I have the wrong definition.

After i do this, the line rings but the fax still has no dial tone and does not pick up the call.

When i dial 5476 again, the line reverts back to busy..

Every time i do a STAT on the TN i get (500)Busy

thanks for any help you can provide

 

[asodoma]

For tools, you should at least have a toner, butt set, small flat head/philips screw drivers, needle nose pliers and some cutters. I assume you already have the appropriate punch down tool.

Al Sodoma