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Fault 04,013.43:7524

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hlor

Technical User
Nov 8, 2003
1
US
Help,

My Phaser 350 post service fault when
it is power on.

Fault 04,013.43:7524
Service require.



 
(From the Service Manual)
4,013.43 (0x240D) PC_DEV_FAULT_ GEAR_GRIND: During power-on initialization, the engine is unable to disengage the process motor. Prior to declaring this fault, the engine has attempted to move the process motor through enough revolutions to disengage the head tilt mechanism, but the motor stalled. The X axis was then displaced to the right 0.15 inches and the disengage was repeated, but the motor stalled again. This fault is then declared. The head is unable to move on its tilt axis, perhaps because it is colliding with something (head restraint pin, cap, poorly installed ink loader, screwdriver.)

-Bill
 
I am having the same problem with my Phaser 340. it gets to 10 mins left of warm-up after a reset then brings up this error. can anyone help me out here as to exactly what the problem is. I am a retired O/E Tech. and am not farmiliar with the workings of xerox wax printers
 
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