Fatal Exception OE at 0177:BFF9DFFF

[pvrrev]

I am trying to load Excel 2000 on a clients machine. Everytime the program attempts to load a Fatal Exception OE at 0177:BFF9DFFF occurs. Any suggestions on how I might be able to fix it.

Thanks.

 

[BradSQLGuy]

I can't find that exact error message anywhere. My suggestion is to try to repair the registry. It's worth a shot anyway. You can run this command from the 'run line'
scanreg /restore. That's all I can think of. If that doesn't work you stumped me.

 

[xlhelp]

My money (and there ain't much of it)is on your video card.

See if the drivers are outdated. Or even the right ones.

Also, check out

http://support.microsoft.com/support/kb/articles/q139/7/71.asp

That article refers to only ATI, but the error can happen with others cards.

HTH

Indu

 

[pvrrev]

I do not believe it is related to the video card.....

Excel has been functioning fine on this machine for a long time. It has just been the last couple of weeks when the client has encountered these errors.

The first time, excel would complain about low-system resources and want to close the app. The client is ona PIII 700 with 128MB on Win98SE. No other apps are running and he is wanting to open a 5 meg excel file when the error occurs.

I tried running scanreg /restore and restored a number of reg backups going back more than a week (prior to this particular error occurred) and the error still occurs.

Word, PowerPoint open fine.

I have left his box at the moment doing the Norton Kleiz virus scan just to rule out this virus.

Any other suggestions are most welcome as this is one of those machines that cannot be reformated and reinstalled with great ease.

Thanks again.

 

[rrascal]

Fatal Exception OE almost always involves one of three conditions. First and most frequent is the video driver. XLHELP gets good odds on his/her money. Second culprit is an update to an antivirus program. You can test this by starting the system without the antivirus active and see if it makes any difference. Third situation is lack of temporary file space or too many temporary files in the temp folder.
You said "any" suggestions. So, there you go. I left out the one about kicking the tires.
what would i do with a brain if i had one?

 

[Guest_imported]

I am not an expert! I have the exact same OE fatal exception message when I run Word 2000 under Win 98 and try to open a file. It is usually preceded by 'Dangerously low on resources' or similar. It has been fine up till now. No new hardware, everything else seems fine, Excel, Powerpoint etc. Did you find a solution that might help me?!

 

[Guest_imported]

got the same error, msg, win 98 systm, but only got it when running my icqlite online version. Dunno why too. There was a time when I was doing word, I couldn't save my work as it says that it has not enough memory when I had plenty

 

[BradSQLGuy]

What is at the end of your exception message? It should specify a Vxd then an address after it. Could you give that information? Also Phil and titit just an fyi for you. Not all fatal exceptions are the exact same. The most important part of tracking down a problem with Fatal Exception errors is the Vxd call it gives out. I'm sure they look similar or could even start the same way but could be entirely different. -Brad
A+, MCSE NT4, MCDBA SQL7

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