When I try to reach an outside line i get dial tone...yet when the number is dialed it comes back with a fast busy, also I cannot get an outside calls in. I have a ticket with the telco provider, but is there any thing i can look at in the switch ( commands, etc) that will show me something? Thank you so much!
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Fast Busy HELP
- Thread starter LundyD
- Start date
You can try:
status trunk-group <number>
Do this for each trunk group to see which one is out of service.
After that, I'd run the command:
disp alarms
This will show you if you have a problem with your PBX (or a circuit card) rather than the outside lines. Warning alarms on circuit cards associated with outside lines are probably caused by the circuit outage.
Carpe dialem! (Seize the line!)
status trunk-group <number>
Do this for each trunk group to see which one is out of service.
After that, I'd run the command:
disp alarms
This will show you if you have a problem with your PBX (or a circuit card) rather than the outside lines. Warning alarms on circuit cards associated with outside lines are probably caused by the circuit outage.
Carpe dialem! (Seize the line!)
- Thread starter
- #3
It depends on the type of trunks you're using.
Analog line trunks are typically:
TN747
TN753
TN429
Digital line trunks will typically use:
TN464
TN767
This is not a complete list. If you're unsure, you should contact your maintenance provider for service.
Carpe dialem! (Seize the line!)
Analog line trunks are typically:
TN747
TN753
TN429
Digital line trunks will typically use:
TN464
TN767
This is not a complete list. If you're unsure, you should contact your maintenance provider for service.
Carpe dialem! (Seize the line!)
- Status
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