Fallback.

[erik1980]

Is it possible to create an system fallback so that every incomming call is falling back to the reception when the call isn't awnsered?.

I don't meen a forwarding but fallback.

 

[TomMills]

what software level are you using?

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[erik1980]

I am using software level 4.1(12)

 

[TomMills]

From the ICR tab:


Fallback Extension: Default = Blank (No fallback)
Defines an alternate destination which should be used when the current destination, set in the Destination field cannot be obtained. For example if the primary destination is a hunt group returning busy and without queuing or voicemail.

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[erik1980]

Is this also when a user isn't awnsering a call and where can i define the time when the call is going to this destination.

 

[tlpeter]

That is why there is call forward no answer timer
This is a fallback and also a forward
It is just the way you look at it
Why don't you use it ?

ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[intrigrant]

5.0

 

[TomMills]

intrigrant, are we grading threads now

Never argue with an idiot. bystanders won't be able to tell the difference.

 

[erik1980]

I am going to use forward no awnser now.

But i wanted to know if there was a system wide option, that's all. Tx