Failed to retrieve data .....

[SeisaT]

Sage Accpac 55A + Sp2
MS SQL Server 2008 v10.0.1600.22
Windows Server 2003 + Sp2

A client is unable to print all reports in Accpac modules and the following error pops up:

"Failed to retrieve data from database. Details: [ Database vendor code 208]"

I also tried to D/B Dump the data to test on my laptop but encountered the problem stated below:

"Description: Error 5 Opening dataset header \\ServerName\Sage Accpac\DUMPS\20091208-01\XXXDAT.DCT"

How can I resolve this problem?
_________________________
Rgds,
SeisaT

 

[Jay Converse]

bruce.li@norming.com
sales@norming.com

 

[Jay Converse]

Oops, wrong forum thread, forget my first post.

Contact your client's IT department, they've screwed up the SQL install and the network permissions.

 

[SeisaT]

Phew! That was a scare. But thanks anyway. I have just returned from the Site and will go back later to check up on your suggestions.

Rgds,
SeisaT