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Failed status when updating the Symantec Antivirus for SMTP gateway

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libroos

Technical User
Feb 16, 2001
195
SG
Hi,

When I try to download the latest database definitions using the button attached in the pages download. It was not successful and returned error message: "Failed" Could not connect to Liveupdate Server.

Pls advise. tk u.

Rgds.
libroos
 
I ran into this problem. There are two things you can do:

Reinstall Liveupdate from the Symantec website, which MIGHT work.

OR

Do what I should have done and get rid of Norton and install AVG Antivirus (it doesn't cost a thing to download or update and it works better):

free.grisoft.com

That error is very common with Norton. When it does that, you might as well forget about it.
 
I noticed that some of the services are disabled and also local security settings, there could be some restrictions. But i need to zoom into which services are needed.

Anyone can advise?
 
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