gennaroalpha7
Technical User
Hello Everyone -
Can I please get some help from your expertise? Thanks in advance for your help.
I need to extract all tickets in a set period that have been assigned to the “BWHelpdesk” queue where multiple assignments to “BWHelpdesk” are ok but the results cannot include tickets that also have an assignment to another team (ie assignments to both “BWHelpdesk” and “ATG- Database”).
What would the code look like please.
Thank you.
G.
Can I please get some help from your expertise? Thanks in advance for your help.
I need to extract all tickets in a set period that have been assigned to the “BWHelpdesk” queue where multiple assignments to “BWHelpdesk” are ok but the results cannot include tickets that also have an assignment to another team (ie assignments to both “BWHelpdesk” and “ATG- Database”).
What would the code look like please.
Thank you.
G.
