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Extra 1 in call log

curlyhex

curlyhex

Technical User
Feb 26, 2009
22
CA
I have fanvil phones on a UCX250. In the phones call log it is adding an extra 1 so they are unable to dial the number back. Was wondering how to fix that?
 
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Check the settings in the phone, there might be a country code setting that is enabled that you need to turn off. We had a similar issue with Ayava Phones and the issue was in the phone settings not the PBX.
 
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