External Voicemail

[joehawkins]

Hi All

I have a realitis 6.1 & a 4 port existing voicemail system (voxbox) i have got everything working apart from the message waiting light? I have tried 2 different types of analogue phones & i cant get the light to work. If i set SPWMI to 0 i get special dial tone, 1 i get tinkle ring but if i set it to 2 it wont activate the LED??

Any help gratefully appreciated to save what little hair i have got left!

Many Thanks

Joe

 

[telecoman]

Hi JoeHawkins,

I've read your post and first of all I must say that there is no such System Parameter as SPWMI.

I assume that this is probably a typing error and you mean SPMWI?

SPMWI has only two allowed values, 0 and 1.
Message waiting indication given by the system. (0 = No, 1 = Yes - default).

SPMWT has three allowed values, 0,1 and 2 and is probably the one you need.
Type of message waiting indication at analogue extensions.
(0 = special dial tone, 1 = tinkle - default, 2 = LEDs) (iVM only).

However, you will notice that for 2 = LED's it says iVM only which means that it will only work with Siemens own internal card and not an external VOXBOX.

Hope this helps you?

Very best regards,

Telecoman.

 

[DXcoms]

However, you will notice that for 2 = LED's it says iVM only which means that it will only work with Siemens own internal card and not an external VOXBOX.

This statement is NOT Correct - iVM only infers that Lamps will not work for Hotel Message Wait. Have you checked that Message Wait is enabled on the Extension/Codec Cards. SPLED=1, SPMWT=2

 

[joehawkins]

Hi Telecoman yes it was a typo, DXCOMS i have checked that SPLED is 1 & SPMWT is 2 i have reversed polarity too.

Is there any extension specific settings or cos that will stop it from working? If i set SPMWT to 0 i get special dial tone no problem & also if set to 1 i get tinkle tone i just cant get those leds to light!

Thanks for your input

Joe

 

[DXcoms]

Does the LED light up when you reverse polarity??

 

[joehawkins]

Hi

No the Led only flickers as normal when ringing but will not stay lit at the moment under any circumstances. The phones are BT converse 1300 with message waiting.

Thanks

Joe

 

[telecoman]

Hi Joe,

I bow to DXcomms greater experience on this as I haven't actually set this up myself.

Are your extension cards 1HAB 50060 or 1HAB 50083? These cards have a link selectable Message Waiting facility. If the extension cards are 1HAB 50010 or 1HAC 50049 then Message Waiting is not a facility on these.

If your cards are 1HAB 50083 then:-
PL7 Link pins 2 & 4: Message waiting disabled.
Link pins 4 & 6: Message waiting enabled.
Message waiting is enabled/disabled for the whole card.

If your cards are 1HAB 50060 then:-
LK10 Link pins 1 & 2: Message waiting disabled.
Link pins 2 & 3: Message waiting enabled.
This link enables or disables the Message Waiting facility. To enable/disable the facility on a per channel basis, the associated LKA link per channel must be used.

If your cards are 1HAB 50060 and you wish to enable/disable Message Waiting then:-
1LKA to 16LKA Link pins 1 & 2: Message waiting enabled.
Link pins 2 & 3: Message waiting disabled.
Links 1LKA to 16LKA are associated with channels 1 to 16 respectively. The links are set on a per channel basis and are used to disable the Message Waiting facility for that channel. LK10 must be set to enable Message Waiting for the card.

Hope this helps and I wish you all the best with it.

Very best regards,

Telecoman.