External transfer from Flash 1

[arthursim]

My situation: MICS ver 4.0, Flash 4-port ver 1.9

I'd like to allow callers into my VM to be transfered to my cell phone by pressing a button. I don't have that capability with Flash from what I've learned here. Outbound transfer by pressing 7 is not an option.

My idea: I have a route set up and a destination that works from an intercom...i.e. Dialling 51 from an intercom button selects a free line from the pool and correctly dials my cell phone.

I thought I would call forward an extension and just have the caller dial *240 to get transferred to my cell phone. Without an extension (i.e. a physical phone), I don't think I can use this setup.

My question is this: Can I setup a virtual extension that doesn't actually do anything but forward to the 51 destination?

Thanks in advance.

 

[Bob904]

Long story short: no. But, one other thing to keep in mind. If you use an actual extension to transfer calls out to a cell phone, make sure that extension can redirect calls. Go under Capabilities on that DN, and change allow redirect to Y.

 

[samh30]

First of all in your MICS 4.0 you don't have external call forward,Min.rev. is 4.1 .You can use the VM by using a CCR tree and one of the options (path) you can choose external transfer to a phone number(cell phone).By doing so it will use two lines for each call unless you have a centrex lines.

Good Luck.

 

[arthursim]

Samh30...thanks for your suggestion. I put a unannounced path in the main CCR tree and changed my message to let callers know just to press *6 to be transferred to my cell.

It works like a charm.

 

[Arr]

Arthursim,
Your routing programming is how N* would do the external call forward when allowed to in Rls 4.1. If you do upgrade, you can make a phantom DN by using an answer key showing. Calls will follow the forward path of the Phantom DN.

PhM

 

[jasonbanks]

arthursim, if you wouldn't mind, please contact me privately as I have a few questions on your configuration.

jbanks@grom.com

Thanks!