External transfer bug? 1

[jayjr1105]

IPO 9.0.3 all digital phones with 7 analog trunks. Can't seem to transfer calls to an external number. i.e. On a call, press transfer, dial 9+555-5555, the transfer process starts but you can't press 'complete'. It only connects you to the end party, it won't fully transfer. Help appreciated. Thanks!

 

[intrigrant]

Allow trunk to trunk transfer

 

[andynetcon]

Intigrant has it right, this is in the analogue options under the specific line entries.

 

[jayjr1105]

Yes found it. Thank you much!

I guess this is enabled by default on a PRI because we never had an issue with external transfers. Probably hogs up two analog trunks right?

 

[amriddle01]

They will hang too, if you don't have reliable disconnect/disconnect clear configured and working well on those lines

 

[jayjr1105]

Not a major deal. They are migrating to a partial PRI in the near future because it will be less expensive than their 10 analog trunks now (7 for phones, 2 alarm, 1 fax)