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external tranfer from reception to user and user sees the external numer not the internal

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delanderb

Programmer
Nov 18, 2012
32
BE
Hello

Does anyone know if there is an option in ipo "release 9.0.5 972 "that the user sees the internal number and not the external number when the call is tranfered to an internal user

Kind regards
 
Maybe not do a blind transfer?

The receptionist is transferring an external call to a user. I would expect the external caller ID.
 
If you do a supervised transfer they will see the external number and the transfering party on deskphones.


"Trying is the first step to failure..." - Homer
 
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