I have one phone in the store and one in the kitchen. The store is the main phone but I need them both to ring at the same time. When I call the kitchen from an internal line it rings and works good. If I call the main external line the store phone rings and works correctly, but the kitchen phone does not ring. The small light does blink but it does not ring. I have checked all the setting within the IPO manager and on the phone interface but I am not able to find anything that is different.
Both lines are in the Main hunt group.
The only difference is the kitchen phone has a short code "Code = *DCP Feature = Dial Tel Number = 0,0,1,1,0 Line Group ID = 0
I did try removing that but it did not do anything different so I put it back.
Anyone have an ideas or come across this before?
Thanks all
Both lines are in the Main hunt group.
The only difference is the kitchen phone has a short code "Code = *DCP Feature = Dial Tel Number = 0,0,1,1,0 Line Group ID = 0
I did try removing that but it did not do anything different so I put it back.
Anyone have an ideas or come across this before?
Thanks all