JasonRothwell1988
IS-IT--Management
Hello,
IP 500 V2 7.0 (36).
I have "Line 1" assigned to a button on the phones. "Line 1" is an extension on another PBX. The other PBX has 8 as the dial-out digit. When I pick up the phone, I get a dial tone on "Line 1" and press 8 to get out of the other PBX. When I do that, there is a significant pause before I get dial tone again to begin dialing the external number. This should not be happening as there is no pause on the other PBX after pressing 8, the second dial tone is immediate. The IPO is holding on to the 8 waiting for other digits before it times out and sends the number out over the line. The only "Dial Delay Time" settings I can find are for intercom dial, not an external line. I want to set the "Line 1" dial delay to 0 so that when 8 is pressed, the IPO sends it immediately and there is no dial delay time.
Thanks,
Jason
IP 500 V2 7.0 (36).
I have "Line 1" assigned to a button on the phones. "Line 1" is an extension on another PBX. The other PBX has 8 as the dial-out digit. When I pick up the phone, I get a dial tone on "Line 1" and press 8 to get out of the other PBX. When I do that, there is a significant pause before I get dial tone again to begin dialing the external number. This should not be happening as there is no pause on the other PBX after pressing 8, the second dial tone is immediate. The IPO is holding on to the 8 waiting for other digits before it times out and sends the number out over the line. The only "Dial Delay Time" settings I can find are for intercom dial, not an external line. I want to set the "Line 1" dial delay to 0 so that when 8 is pressed, the IPO sends it immediately and there is no dial delay time.
Thanks,
Jason