External Incoming CLID

[Vernst]

Currently when we have an external call come in on our Option 11c, rather than display the callers number, it just displays the trunk number.

How can I change this so we can see the callers number?

Also, we currently stop our own number from going out and this is the way we need it to stay.

 

[johnpoole]

do you have pri? and is incoming clid enabled? ld 96
enl msgi x on the d will show you if your getting the calling number..

john poole
bellsouth business
columbia,sc

 

[nickshi]

hi, johnpoole, i met same problem. i enl the msgi, we have the message with calling numbers. please help.