External Calls delayed Telco CO Ringing after dialing call

[pecossunset]

When placing an external call ( 9xxx-xxxx ) there is an almost 10 seconds after dialing the number. I used my test set and went right to the Telco block and dialed the same number minus the 9 o course and I heard an instant ring to the number I dialed. It seems like the IPO is waiting for something else before it sends the DTMF to the Telco.

 

[tlpeter]

Check the dial delay count and timer.

BAZINGA!

I'm not insane, my mother had me tested!

 

[Westi]

reason is that you do not dial straight out when you dial 9 (the dialtone you hear is produced by the IPO)

the system waits until you hit the last digit and checks if you are allowed to do so, then the dial delay counter sets in and adds (usually 4 seconds in case you are not finished dialing) to the wait time then picks up the analog line waiting for a couple of seconds for dialtone from the provider and starts dialing. Analog lines have that delay but you can shorten it by a few seconds if you have the ARS shortcodes with the exact number of digits it has to expect.
take the shortcodes that are with xxxx and xxxN and delete them, then create 2 new ones
xxxxxxxxxx (10 x's for local calls or if you have 7 digit dialing then make it 7, if you have a mix then you are out of luck)
dial
N
line ID

then add

1xxxxxxxxxx
dial
1N
line ID

for Long distance calls

this way the dial delay counter time is taken off because the system knows that you are finished dialing and starts immediately picking up the line and dialing whatever you dialed

Joe W.

FHandw, ACSS (SME), ACIS (SME)


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