External Call Forward. 2

[pigsooie]

I have an 800 number that I need to forward a 500 set to.I have cfxa cfw 16 and it will take the 800 number when you do the # 1 but when I call the ext after setting call forward I get a message You have been forwarded to a voicemail system how ever the person at **** does not subscribe to this service. Goodbye. I have a few phones set up to forward to outside lines and they work fine, why won't this one work? This is on an option 81.

Thanks for the help Mike Patti

 

[Nortellian]

are u putting a 9 first?

 

[pigsooie]

Yes

Thanks for the help Mike Patti

 

[Nortellian]

you say the person at **** does not subcribe. What number is the system saying to you. Is it part of the 800 number. Print the tn does it show ftr cfw 16 than your 1800 number. R u using 9 than 1 -800?

 

[pigsooie]

It gives you the DID number of the phone that is forwarded to the 800 number. TNB does show FTR CFW 16.I am putting in 91800******.

Thanks for the help Mike Patti

 

[johnpoole]

prt the tnb of the 500 and post it here, the class needs to be cfxa fna and the ncos/tgar must allow the call, plus the inbound trunk must have permission to make that 1800 call.

john poole
bellsouth business
columbia,sc

 

[pigsooie]

DES PFS
TN 024 0 11 04
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 74003 0 MARP
AST NO
IAPG 0
HUNT
TGAR 2
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS UNR DTN FBD XFD WTA THFD FNA HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA
MCRD SHL ABDD CFHD
USRD BNRD RTDD RBDD RBHD FAXD PGND FTTC
RCO 0
PLEV 02
AACS NO
FTR CFW 16
DATE 3 NOV 2004 I can call the 800 number from the same phone I am trying to forward to and it works fine.



Thanks for the help Mike Patti

 

[Nortellian]

do your #1 again. #1 than the number. The number should show in your print out. ftr cfw 16 than the 91800 number.

 

[pigsooie]

I ensured phone was in fact forwared to 800 number and also did a trace from another ext to the phone that is forwared to the 800 no.
DES PFS
TN 024 0 11 04
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 74003 0 MARP
AST NO
IAPG 0
HUNT
TGAR 2
LDN NO
NCOS 5
SGRP 0
RNPG 0
XLST
SCI 0
CLS UNR DTN FBD XFD WTA THFD FNA HTD ONS
LPR XRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA
MCRD SHL ABDD CFHD
USRD BNRD RTDD RBDD RBHD FAXD PGND FTTC
RCO 0
PLEV 02
AACS NO
FTR CFW 16 918002763614
DATE 3 NOV 2004





ACTIVE TN 024 0 01 10
DIRECT MW_CALL
ORIG 024 0 01 10 0 SCR MARP 0 74306 2616
TERM 016 09 DID RMBR 1 9
DIAL DN 918002763614
MAIN_PM ESTD
TALKSLOT ORIG 4 TERM 14
EES_DATA:
NONE
QUEU NONE
CALL ID 0 6680


---- ISDN PRA CALL (TERM) ----
CALL REF # = 9
BEARER CAP = VOICE
HLC =
CALL STATE = 10 ACTIVE
CALLING NO = 4797574306
CALLED NO = 18002763614









Thanks for the help Mike Patti

 

[pigsooie]

I would like to thank everybody for all the help after dealing with this all day I found out that this 800 number had to be enabled on the other end before it would work.

Thanks for the help Mike Patti