pAnoNymous
IS-IT--Management
For some reason users are not able to dial into our voicemail system from the outside. The internal number used for voicemail (6666) is outside our DDI range and a unique number in the DDI range has been configured to point to this system. When you dial this number internally it works great but when you dial it from outside it won't give you the option to access voicemail. What's annoying is that I can't even find where the number was configured to check the settings. I checked the Hunt/Pickup/Ring Groups with no luck.
Could someone please point me in the right direction? Thank you.
PS is there any way for users to access their Voicemail if they dial their own numbers from the outside?
Could someone please point me in the right direction? Thank you.
PS is there any way for users to access their Voicemail if they dial their own numbers from the outside?