extension not useing the right ars route

[rioxone]

Hello,

At my company we moved some users from our one location in maryland near DC to our other location in Baltimore. One extension is still useing the routing patterns from our office near DC. I have checked the tennant, cor dialplan and cant find out where to tell this one extension to do its routing.

Can any one help me?

thank you

 

[definityandcmuk]

what is the time of day set to in the station COR

are you using location ARS

 

[rioxone]

we are not useing time of day for our COR's, and yes we are using location ARS tables.

 

[rioxone]

thank you for your help, i was able to figure it out. The ars route patterns were all messed up.