Hello everyone.
We recently installed a MICS with a Callpilot 150 with the basic call center. We're having a problem where whenever the front desk puts the system into Nights a message is kicking in from the system before the night portion of the Call Center kicks in.
The message is "The extension you are trying to reach is unavailable" then it plays the night message.
Any ideas anyone?
BTW, the system is a PRI so of course everything is a target line.
We recently installed a MICS with a Callpilot 150 with the basic call center. We're having a problem where whenever the front desk puts the system into Nights a message is kicking in from the system before the night portion of the Call Center kicks in.
The message is "The extension you are trying to reach is unavailable" then it plays the night message.
Any ideas anyone?
BTW, the system is a PRI so of course everything is a target line.