Extension is being redirected but call forwarding is not setup? 1

[davidfritz]

Hello,

I have an extension that is being redirected to another number, but I can not figure out where it is setup. There's nothing setup in call forwarding and the COS/Coverage Path/all other settings appear to be identical to other stations where I am having no problems. When I do a trace, I can see that it is being redirected. Can someone point me in the direction of where else this might be setup? I would really appreciate it! Here's an output of the trace -


LIST TRACE

time data

13:43:50 Calling party station 6687 cid 0x18c
13:43:50 Calling Number & Name 6687
13:43:50 dial 6943
13:43:50 redirect station 6943 cid 0x18c
13:43:50 G711MU ssff ps:20
rgn:3 [172.23.20.206]:25236
rgn:1 [172.23.4.11]:2070
13:43:51 coverage-path 98 point 1 cid 0x18c
13:43:51 call-forwarding *901000#
13:43:51 term trunk-group 99 cid 0x18c
13:43:51 call-forwarding *901000#
13:43:51 route-pattern 99 preference 1 location 3/ALL cid 0x18c
13:43:51 seize trunk-group 99 member 5 cid 0x18c
13:43:51 Calling Number & Name NO-CPNumber NO-CPName
13:43:51 Setup digits 1000

 

[dialtonebone]

How about "list call-for"? Anything in that for 6943?

 

[davidfritz]

There are a few setup, but not any for this extension. Thanks for that command though, I will definitely have a use for this in the future

 

[kyle555]

status the station. You're hitting coverage for some reason. Do not disturb, no defined codec between the regions maybe, maybe a COR thing, maybe no more idle call appearances on the destination, etc.

 

[AvayaTier3]

Command: display coverage path 98

You are going to voicemail hunt-group xx (maybe 99) which is dialing AAR access code for routing to trunk-group 99
sip or h323 to voicemail

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[davidfritz]

Found it! Thank you!