Extension in use # to continue 4

[Bop2018]

Hello ...

what will solved the "Extension in use # to register". on Avaya IPO Phones 1616 & 1608.

Thanks

 

[intrigrant]

A good engineer?

 

[intrigrant]

You have a DS or analog port assigned the extension number you want to use for the IP set.

 

[TouchToneTommy]

Or you simply haven't created the H.323 extension for the User

 

[Pepp77]

Or it is already active on a different phone.

| ACSS SME |

 

[Bop2018]

Hello ...

@intrigrant: There are no DS or analog port assigned the extension number used for the IP set.
@TouchToneTommy: The H.323 extension created for the User
@Pepp77: Not active on a different phone.

 

[IPGuru]

then follow the on screen prompts & re-register the handset



Do things on the cheap & it will cost you dear

 

[Bop2018]

I reset it to factory default but the same results

 

[janni78]

Have you tried to press # ?

"Trying is the first step to failure..." - Homer

 

[Bop2018]

Hello ,,,

yes, after it press cancel and the phone back again to it's extension
but why when reboot the phone or the IPO this occurs.

Thanks

 

[janni78]

Check System Status, is the base extension the same as the user extension?

"Trying is the first step to failure..." - Homer

 

[Bop2018]

Hi janni78 ..

yes it's matched.

Thanks

 

[janni78]

Or they above should not apply in this case.

Check Sytem Status before you login, some other phone should alrady be using that extension.

"Trying is the first step to failure..." - Homer

 

[karlzre]

delete extension, save, create extension, save.

ACIS - ACSS