Extension Identification

[Spilogale]

I am currently working with a G3siV6 PBX and Audix is our VM system.

A little back story --

When I was station in Iraq we had many phones without displays that we needed to identify what their extension was. We would call a local extenison and the system would tell us the number that we were calling from. I was not a phone guy but I do know they always talked about Avaya so I assume that was probably the PBX. Fast forward...

I am now working at a new company and we often have to identify phone extension or lines. Lately we have been calling someone with a display phone which then interupts her and could get really annoying for her.

Is there a way to setup what we had in Iraq. Is there a way to call an extension and it tell me what I am calling in from.

 

[lopes1211]

Do you have vectoring?


-CL

 

[Spilogale]

Like I said I am not a "phone guy" I have been pretty much thrown into this position and along with this site I have been struggling to figure this all out. I am going to say I don't know to vectoring.

 

[lopes1211]

Then you probably wont be able to figure it out as it's a little involved. It's not as simple as "turning it on". In that release, the only way I am aware to make work is to write multiple vectors to examine the ANI of the caller. After recording 10 announcements saying the numbers ZERO through NINE it would play out something like this:

if ani = 1xxx play announcement ONE
if ani - 2xxx play announcement TWO

etc..... That would give you the 1st digit. The rest of the vector would continue similar to:

if ani = x1xx play announcement ONE

etc.... to give you the second digit. repeated again for xx1x and xxx1.

It would be slightly more complicated than described above as you would need to use VRT tables to analyze the ANI but I've described the basic method above to show you the level of effort. Probably not doable for someone unfamiliar with vectors, vrt's, and announcements.

-CL

 

[Spilogale]

Without you typing out the procedures is there somewhere I can look to set all that up or basically I would just have to google? I have been pieceing together information from many sites to solve previous issues we have had so far, So I am not afraid to look stuff up and try working on it.

 

[lopes1211]

Voice System name: 192.11.13.6 - CALL VECTOR

Number: 101 Name: # ID 1st Digit
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02 goto step 5 if ani < 50000
03 announcement 517995
04 goto step 8 if ani > 4999
05 goto step 11 if ani = 1???
06 goto step 13 if ani = 2???
07 goto step 15 if ani = 4???
08 goto step 17 if ani = 5???
09 goto step 19 if ani = 6???
10 goto step 21 if ani = 8???
11 announcement 517991
12 goto vector 102 @step 1 if unconditionally
13 announcement 517992
14 goto vector 102 @step 1 if unconditionally
15 announcement 517994
16 goto vector 102 @step 1 if unconditionally
17 announcement 517995
18 goto vector 102 @step 1 if unconditionally
19 announcement 517996
20 goto vector 102 @step 1 if unconditionally
21 announcement 517998
22 goto vector 102 @step 1 if unconditionally
23 stop






7-10-2014 2:52 PM - Data Export

Voice System name: 192.11.13.6 - CALL VECTOR

Number: 102 Name: # ID 2nd Digit
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01
02 goto step 8 if ani not-in table 12
03 goto step 13 if ani = ?0??
04 goto step 15 if ani = ?1??
05 goto step 17 if ani = ?2??
06 goto step 19 if ani = ?3??
07 goto step 21 if ani = ?4??
08 goto step 23 if ani = ?5??
09 goto step 25 if ani = ?6??
10 goto step 27 if ani = ?7??
11 goto step 29 if ani = ?8??
12 goto step 31 if ani = ?9??
13 announcement 517990
14 goto vector 103 @step 1 if unconditionally
15 announcement 517991
16 goto vector 103 @step 1 if unconditionally
17 announcement 517992
18 goto vector 103 @step 1 if unconditionally
19 announcement 517993
20 goto vector 103 @step 1 if unconditionally
21 announcement 517994
22 goto vector 103 @step 1 if unconditionally
23 announcement 517995
24 goto vector 103 @step 1 if unconditionally
25 announcement 517996
26 goto vector 103 @step 1 if unconditionally
27 announcement 517997
28 goto vector 103 @step 1 if unconditionally
29 announcement 517998
30 goto vector 103 @step 1 if unconditionally
31 announcement 517999
32 goto vector 103 @step 1 if unconditionally
33 stop




7-10-2014 2:52 PM - Data Export

Voice System name: 192.11.13.6 - CALL VECTOR

Number: 103 Name: # ID 3rd Digit
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto step 7 if ani not-in table 13
02 goto step 12 if ani = ??0?
03 goto step 14 if ani = ??1?
04 goto step 16 if ani = ??2?
05 goto step 18 if ani = ??3?
06 goto step 20 if ani = ??4?
07 goto step 22 if ani = ??5?
08 goto step 24 if ani = ??6?
09 goto step 26 if ani = ??7?
10 goto step 28 if ani = ??8?
11 goto step 30 if ani = ??9?
12 announcement 517990
13 goto vector 104 @step 1 if unconditionally
14 announcement 517991
15 goto vector 104 @step 1 if unconditionally
16 announcement 517992
17 goto vector 104 @step 1 if unconditionally
18 announcement 517993
19 goto vector 104 @step 1 if unconditionally
20 announcement 517994
21 goto vector 104 @step 1 if unconditionally
22 announcement 517995
23 goto vector 104 @step 1 if unconditionally
24 announcement 517996
25 goto vector 104 @step 1 if unconditionally
26 announcement 517997
27 goto vector 104 @step 1 if unconditionally
28 announcement 517998
29 goto vector 104 @step 1 if unconditionally
30 announcement 517999
31 goto vector 104 @step 1 if unconditionally
32 stop





7-10-2014 2:52 PM - Data Export

Voice System name: 192.11.13.6 - CALL VECTOR

Number: 104 Name: # ID 4th Digit
Multimedia? n Attendant Vectoring? n Meet-me Conf? n Lock? n
Basic? y EAS? y G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? y G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
Variables? y 3.0 Enhanced? y
01 goto step 7 if ani not-in table 14
02 goto step 12 if ani = ???0
03 goto step 14 if ani = ???1
04 goto step 16 if ani = ???2
05 goto step 18 if ani = ???3
06 goto step 20 if ani = ???4
07 goto step 22 if ani = ???5
08 goto step 24 if ani = ???6
09 goto step 26 if ani = ???7
10 goto step 28 if ani = ???8
11 goto step 30 if ani = ???9
12 announcement 517990
13 stop
14 announcement 517991
15 stop
16 announcement 517992
17 stop
18 announcement 517993
19 stop
20 announcement 517994
21 stop
22 announcement 517995
23 stop
24 announcement 517996
25 stop
26 announcement 517997
27 stop
28 announcement 517998
29 stop
30 announcement 517999
31 stop
32 stop

-CL

 

[kyle555]

1 star for you, Lopes. That's clever! But for a newbie, yeah, just call a phone with a display!

 

[lopes1211]

If you are wondering what the VRT step is at the beginning....

The pbx takes about a 1/4 second to process each step looking for a match. So for extension 1111, each 1 would be matched quickly in the first few steps of the 4 vectors and would play back as ONE-ONE-ONE-ONE. When calling from extension 1999, the pbx would have to go through all of the steps to match the 9's so it would play back as ONE.........NINE........NINE.......NINE. Ett 1555 would play back as ONE...FIVE...FIVE...FIVE.

Not a show stopper but the delay got annoying if the extension had a lot of high digits in it. The vrt check was implemented at a later time to check if ani not in table 12 (containing ?0??-?0400). That way one step (instead of 5) would see if the digit in the ani was < 4 and jump past those steps if it was not 0-4. This cut the playback delay down in half for extensions containing digits 5-9.

-CL