Extension going to wrong voicemail 1

[twizitid]

So, I have an extension that used to be part of a hunt group, pickup group and answer group.

It has since been removed from all the groups to stand on it's own. But for some reason, when you call that extension, after 4 rings it goes to the voicemail for the old hunt group.

I've done a list usage extension on it, and there is nothing. The system reports no data found.

I've deleted the station and reissued it using the same extension. I've done the same for the voicemail. No matter what I do, extension 299 wants to forward to voicemail 139 after 4 rings.

Any ideas?

 

[tweege]

in your voicemail, look at sub 139. see if 299 is the secondary extension for that mailbox.

thanks, tim

 

[twizitid]

No mention of 299 in the details for sub 139.

Name: Adult Partial Locked? n
Extension: 139 Password:
COS: class00 Miscellaneous:
Switch Number: 1 Covering Extension:
Community ID: 1 Broadcast Mailbox? n

SUBSCRIBER CLASS OF SERVICE PARAMETERS
Addressing Format: extension
Login Announcement Set: System
System Multilingual is ON Call Answer Primary Annc. Set: System
Call Answer Language Choice? n Call Answer Secondary Annc. Set: System

PERMISSIONS Type: call-answer Announcement Control? n
Outcalling? n Priority Messages? n Broadcast: none
IMAPI Access? n IMAPI Voice File Transfer? n

INCOMING MAILBOX Order: fifo Category Order: nuo
Retention Times (days), New: 10 Old: 10 Unopened: 10
OUTGOING MAILBOX Order: fifo Category Order: unfda
Retention Times(days), File Cab: 10 Delivered/Nondeliverable: 5

Voice Mail Message (seconds), Maximum Length: 300 Minimum Needed: 32
Call Answer Message (seconds), Maximum Length: 120 Minimum Needed: 8
End of Message Warning Time (seconds):
Maximum Mailing Lists: 25 Total Entries in all Lists: 250
Mailbox Size (seconds), Maximum: 1200 Minimum Guarantee: 0

 

[tweege]

i am assuming 299 has a mailbox.

 

[spunkysus]

in the Intuity @ the command line do a cha auto and then choose routing table and see if you have those extensions in there.

 

[tweege]

yep, check where spunky says. i knew there was routing table in there somewhere, just couldn't remember where!