ext2ext transfer

[rdisneyman]

PBX: NEC NEAX 2000 IVS2
SMDR: Wincall32
VMail: Repartee for Windows 2000
5335 my extension
9496997 Our company main number

I made a call from ext 5335 to 9496997 then dialed 5335. My rollover extension 5835 rang then transfered to voicemail because I did not pick up the call. Voicemail port 3 took the call wich uses ext 6413. the following was captured from the PBX.
KA0101020015335 07201323550720132507 0000100109496997 0000 04040
KE0101100016413 07201324280720132507 100010 0000 04040
KA~ indicates outbound call
KE~ indicates indound call

Can I program the PBX to send the extension to extension call data?

I want to be able to run a report for how many calls went to voice mail and also a report to see if one employee is talking to another five hours per day.

Thanks all,
Ron.

 

[neax]

There is no method to track internal station to station calls unless AIMWORX is used.

 

[grh959]

Unfortunately, No. To get data on SMDR on a 2000 you must land a trunk as the data is only pertinent to trunks.

 

[rdisneyman]

Can I set my voice mail ports to trunks instead of LENs?

 

[grh959]

another no on that one.

you could try looking at usage reports on your Repartee.